Return on Winter clinics

winter clinics quebec continuum sante health

The winter season is generally marked by flu, colds, gastro and other minor illnesses. Emergency rooms are often overwhelmed because people are more likely to get sick at this time of year. The Legault government has therefore set up winter clinics to facilitate access to health professionals for many citizens. The Minister of Health and Social Services, Danielle McCann, reopened the subject yesterday, praising the benefits of this initiative. This winter, 71 clinics were opened in Quebec and over 28,000 patients were treated. She also points out that her team will optimize services next winter based on the main findings highlighted this year. It should be noted that $3M will be allocated to the deployment of the 2019-2020 winter clinics.

This initiative is commended by our team for facilitating access to care and treatment for more patients in Quebec. At Continuum Santé, we are working to develop tools to identify and monitor potential clients for these clinics and to evaluate their case-management. In this sense, we are also working to contribute to the well-being of the population.

The tools offered by Continuum Santé allow, among other things, to identify the clientele at risk of respiratory pathologies during the winter. Following the identification of this clientele, it is then possible to implement clinical interventions in order to avoid the use of the emergency room for them.  In addition, our tools also allow us to analyze the evolution and efficiency of the measures taken over time.

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It is possible to identify vulnerable pneumology patients by the number of emergency room visits and/or hospitalizations in a major diagnostic category related to respiratory disorders and diseases (CMD 4). This identification makes it possible to create a cohort of patients and track their care trajectory. Through this cohort, it will be possible to analyze re-entry at CMD 4, the number of emergency room visits, the number of calendar hours, as well as the number of admissions and attendance days.

In addition, using this cohort, it will be possible to target patients who have a family doctor and those who are orphaned. In the analysis of this clientele, it is also important to identify patients who are known or unknown to the CLSC. We are pleased to see the benefits of the actions our government is putting in place. In our opinion, it is the addition of several measures that will be necessary to improve the health of our population

About The Author

Fanny Coutu

Fanny Coutu obtained a college degree in Communications, after which she chose to focus on the healthcare sector and completed studies in Health Records Administration. She has been a Medical Records Technician since May 2014 and is also a member of the Association des gestionnaires de l’information de la santé du Québec. Fanny is always looking to acquire new skills, which is why she is currently studying Human Resources Management at Université TÉLUQ. After more than three years with Logibec’s Professional Services team, she joined the Continuum Health team as a Business Analyst in September 2018. She now travels throughout Quebec to train our clients in the healthcare network on Med-GPS. Known as the resident expert on keeping a sunny disposition, Fanny always bases her decisions on the human factor.