Mental health as part of our solutions

mental health continuum sante health

From May 6 to 12, 2019 is National Mental Health Week. Mental illness affects one in five Canadians and affects all of us indirectly. Over the next few days, several initiatives will be put in place across the country. Organizations are mobilizing for #Getloud to help demystify mental health. This discussion is necessary because according to recent studies “only 30% of people with depression seek help, partly because of the stigma surrounding mental illness and partly because they simply do not know what they are going through depression. On the other hand, “when a person experiences mental health problem and gets help in the first few months after they appear, they are more likely to recover faster. Early detection and treatment also reduce the likelihood of mental health disorders becoming chronic. ”

In order to take an active role in improving the mental health of our population, Continuum Health provides users with dashboards that allow them to constantly monitor the services offered to this clientele with our Intellium solution. Indeed, health technologies are helping to improve several clinical areas, including mental health. They become allies of managers and professionals by providing clear information on health priorities and issues. Through Intellium, Continuum Health has integrated several tables to better visualize the different groups of CMG (Case Mix Group) per institution. It is possible to visualize in real time several key elements of your establishments, including the accessibility of services and their use. These tools provide a quick overview of the situation and allow us to intervene appropriately according to the user’s profile, either by following up on our clients or by setting up services that meet the needs of the population. It also visualizes the number of readmissions, a reality that is both painful for the patient and costly for the health care system.

In addition, Continuum Health has also built a care trajectory to facilitate the care and follow-up of clients requiring more specific attention. The benefits of setting up target trajectories are undeniable; they allow for coordination of services, serve as a guideline, guide health professionals, reduce access times and costs, and much more. The trajectory tool we offer presents the care for this clientele in the form of a map. We can integrate all the steps from the access desk (GASM) to the third line team. It identifies the number of clients followed and waiting for all stages. It is possible to add sections and modify the route. The trajectory is dynamic to be always precise.

Whether by destigmatizing, unifying, talking or developing different health strategies, it is possible to help reduce the impact of mental illness in our community. We encourage everyone in a difficult situation to communicate with the various resources in their region.

– Info-social (811)
– Tel-jeune (1-800-263-2266)

[1] Boyd, Leslie. « Strategies to Fight Depression Improve More than just Mood. » CitizenTimes du 13 juin 2007.

[2] Wilson, M., Joffe, R., et Wilkerson, B. (2002). The unheralded business crisis in Canada: Depression at work. Document d’information pour les entreprises comprenant « 12 Étapes d’un plan d’affaires pour vaincre la dépression ». Toronto : Global Business and Economic Roundtable on Addiction and Mental Health, p. 5.

About The Author

Marie-Josée Letendre

Marie-Josée Letendre joined the Continuum Health team less than a year ago as a Product Specialist. Since she became a nurse in 2005, she has earned three certificates and a bachelor of Science from Université de Montréal in 2016. Her nursing career began at Charles-Le Moyne hospital, first in postoperative general surgery and then in hemodialysis. She also taught the Health, Assistance and Nursing (SASI) program to nursing assistants before joining the team at CSSS Lucille-Teasdale. Then, she moved on to the CISSSO de Gatineau and worked in ambulatory services at a local community service centre (CLSC), in inmate services, at the access desk and, finally, in public health. Marie-Josée is able to combine her two passions within our team: contributing to the implementation of high-performance healthcare solutions and travelling. Her suitcase is always packed!